Patient Representative

                   Patient Representative

Duties and Responsibilities:

       Patient representatives work for healthcare administrators to address the concerns and special needs of patients and families. They evaluate patient satisfaction, investigate complaints, collect information about patient dissatisfaction, work with departments to resolve patient problems, and educate staff. They work in hospitals, nursing homes, other long-term facilities, and public health agencies.

Salary: $20,000 - $40,000  

Education:

        Students should take challenging high school courses in business, science, math, and English. Most employers prefer college graduates with backgrounds in health or social services.  Experience or course work in conflict resolution is also valued.